Mediation and Negotiation Part 1: Dispute Resolution in the Current Market

Do you know how to have difficult conversations well or do you try to avoid them?  Why is it important to know how to have difficult conversations? How are current market pressures impacting disputes?

I’m excited to launch the first video in my Mediation and Negotiation series where I begin to explore the answers to these questions.  

One of my favourite tips from this video is: When preparing for a successful negotiation it is important to remember that we never really know what’s going on for the other party/negotiator.

You can check out my first video here: