Mediation is frequently referred to as a form of alternate dispute resolution (ADR). Based upon my experience as ex-litigator turned mediator (having mediated over 1000 matters), I am a strong believer that mediation should be referred to as appropriate dispute resolution and considered the primary dispute resolution tool. It provides parties a safe place to have difficult conversations, an opportunity to determine their own dispute in a way that is confidential, creative, commercial, and cost effective.
To find out more about the many benefits of mediation, watch my second video here: